Neonworx is able to provide a full range of Preventive/Corrective Maintenance (PMCM) services providing dedicated in country teams fully qualified on a range of vendor equipment types, from BTS to MSC level.
Preventive Maintenance In house preventive maintenance teams work alongside our corrective maintenance teams. Again, Neonworx can provide any range of service level agreement (SLA) as required, from monthly/quarterly to annual visits.
Corrective Maintenance Neonworx provides dedicated teams of corrective maintenance engineers. They provide a 24/7 response capability and are able to provide fault rectification on all major site subsystems, including the radio network, transmission, air conditioning, power and site infrastructure. We can provide coverage for any SLA required and are able to work to KPI payments based around minimum / maximum callout times. Our in house teams can be deployed across any region and we can provide either regional or nationwide maintenance coverage.